Telephone answer: Phil Watson's phone.

Phil: Hello. Phil Watson.
Don: Hello, Phil. This is Don Bradley.
Phil: Hello, Don. Sorry to keep you waiting. How are you?
Don: I'm fine, thanks. Can we meet? We have a new product and I want you to see it.

Secretary: Hello, Mr. Smith's office.
Edward: Hello, my name is Edward Green from Bibery Systems. I rang earlier. I would like to speak to Mr. Smith, please?
Secretary: I'm afraid Mr. Smith isn't in the office at the moment. Can I ask what it is about?
Edward: It is very important. I represent Bibery Systems. We've got a new product and I want Mr. Smith to see it.
Secretary: Please send the product specifications by mail, Mr. Green.
Edward: I would like Mr. Smith to see the product. I would like to talk to Mr. Smith direct. When is a good time to call?
Secretary: You could try ringing this afternoon.
Edward: Thank you. Goodbye.