Listening

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Listening: Campus Life

Listen to a conversation between a student and an instructor and do the exercise below


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Tapescript

M: Is there something I can help you with?
W: Yes, I have a few questions about that online tutoring service. I can’t remember what it’s called.
M: You mean Smartthinking.com? I think I can probably answer any questions you might have. What would you like to know?
W: Well, I am thinking of enrolling, but there are a couple of things I'd like to know first. Like for one thing, are there any restrictions on log on time? I usually do my work late at night so it won’t be much use to me if it can only be accessed during regular working hours.
M: Not to worry. You are free to log on any time anywhere.
W: That’s good to hear. I also heard that there is some kind of writing clinic or something. What can you tell me about that?
M: Ah, you mean the writing lab. Yes, what that is is a tool to help you improve your writing. You can submit your writing to the online writing lab, and you will receive a critique with some constructive criticism to help you develop your writing skills. It’s also open twenty-four hours a day seven days a week.
W: That should be helpful. Will I get an instant reply?
M: It won’t be instant but you will receive a reply within 24 hours. We give priority to distance education students because it is impossible for them to consult their instructors face-to-face, but everyone using Smartthinking will get a fast response. Remember the 24 hour-rule, though. If you have a paper due at eight o’clock the following morning, you probably won’t get your response in time. Always submit your work at least two days before the paper is due. Be sure to leave yourself enough time to do revisions as well.
W: What about security? Is there any chance somebody could get a hold of my paper and copy it for themselves.
M: Absolutely not. Everyone who has access to the submissions in the lab is countable.
W: Oh! The papers go to the writing lab? So these are English professors who are giving feedback?
M: No, your paper will be evaluated by graduate students who work in our writing lab. Most of them are English majors. But even if they are not, they all have strong background in writing.
W: I see. Now I know that the tutoring program is free, but is there any kind of registration fee for first time users?
M: No. there are no charges at all. However, only students who currently enrolled at Citywide Community college can use Smartthinking. It has been set up to provide academic support for our students so unfortunately we can’t offer the service to anyone else. Are you currently enrolled at this community college?
W: Yes.
M: Great. What kind of computer do you have?
W: I have a Mac. That won’t be a problem, will it?
M: No, not at all. As long as you have Internet Explorer, you will be able to log on to the online tutoring system with no difficulties. I assume that you have a modem?
W: Right, I have a 56k modem.
M: That’s fine. Then all you need to do now is choose your subjects and sign up.
W: Can I sign up right now?
M: Of course. Those two computers right over there have Internet access. You can use either one to log on and sign up.
W: Great. Thanks.

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