Time : 2021-09-21 23:58:26
Điểm: 6/10
Dear Mr. Mike Johnson,

It is very glad to receive your letter and thank you for supporting our gym last time. Besides, I appreciate what you wrote in your letter that helps me and my staff realize our shortcomings in order to better serve you and our customers.

In order to solve your complaint, I will post signs and talk to patrons about being conscious of general hygiene in public places. Besides, I will increase more staff to work from 5pm onwards to make sure the toilets and the locker rooms are always clean and tidy. In addition, I will ask all our employees to check the toilet paper daily to make sure all practitioners will have the toilet paper when they need to use it.

Again, thank you very much for your comments. I hope to receive many of your comments so that we can continuously improve the quality of service as well as keep the gym, restrooms and locker rooms clean. I hope you continue to work out at our gym center.

Kind regards,
Olivia Gupta

Nhận xét của giáo viên :

Dear Mr. Mike Johnson,

It is very glad to receive your letter and thank you for supporting our gym last time. Besides, I appreciate what you wrote in your letter that , which (từ nối thay thế cho cả mệnh đề: việc bạn viết trong thư) helps me and my staff realize our shortcomings in order to better serve you and our customers.

In order to solve your complaint nên đề cập đến những đề xuất, giải pháp cho vấn đề thì sẽ hay hơn, bạn có thể dùng ý: thank you for ..., I will post signs and talk to patrons about being conscious of general hygiene in public places. Besides, I will increase more staff to work from 5pm onwards to make sure the toilets and the locker rooms are always clean and tidy. In addition, I will ask all our employees to check the toilet paper daily to make sure all practitioners will have the toilet paper when they need to use it.

Again, thank you very much for your comments. I hope to receive many of your comments so that we can continuously improve the quality of service as well as keep the gym, restrooms and locker rooms clean. I hope you continue to work out at our gym center.

Kind regards,
Olivia Gupta

Bạn cần giải quyết vấn đề theo hướng phản hồi thư phàn nàn (tìm hiểu vấn đề, sự việc, nguyên nhân của nó, sau đó mới đưa ra giải pháp nhé)

Điểm: 6.5