Time : 2021-09-21 23:31:52
Điểm: 6/10
Dear Mr. Mike Johnson,

I am very glad to receive your letter and know that you are a member of our gym center. Besides, thank you for pointing out the shortcomings of our women's locker room and toilet cleaning in our gym center. To be honest, I really appreciate your contributing ideas to some urgent improvements on it.

In fact, I know that our gym still has many problems and it is not really perfect for all customers. Besides, I also know that it is very difficult to make all customers feel pleased because there are a lot of customers coming to the gym every day, especially in the afternoon from 5pm onwards, while our center only has some cleaning staff. In order to solve your complaint, I will hire more cleaning staff to make sure the restroom is always clean and dry. Moreover, I will remind our cleaning staff to pay attention to checking the toilet paper every day when it runs out to ensure there is no shortage when customers need it.

As a friendly gesture, I would like to send you a free workout card for the next course. Besides, I am certain that all restrooms and the female locker room will be spotlessly neat and clean. I hope you continue to be a member of our gym.

Best regards,
Lettisha James

Nhận xét của giáo viên :

Dear Mr. Mike Johnson,

I am very glad to receive your letter and know that you are a member of our gym center. Besides, thank you for pointing out the shortcomings of our gym's female women's locker room and toilet cleaning in our gym center. To be honest, I really appreciate your contributing ideas to some urgent improvements on it.

In fact, I know that our gym still has many problems and it is not really perfect for all customers. Besides, I also know that it is very difficult to make all customers feel pleased because there are a lot of customers coming to the gym every day, especially in the afternoon from 5pm onwards, while our center only has some cleaning staff bạn viết không sai, song bạn cần xác nhận việc tìm hiểu sự việc theo thư phàn nàn. In order to solve your complaint nên đề cập đến những đề xuất, giải pháp cho vấn đề thì sẽ hay hơn, bạn có thể dùng ý: thank you for ..., I will hire more cleaning staff to make sure the restroom is always clean and dry. Moreover, I will remind our cleaning staff to pay attention to checking the toilet paper every day when it runs out to ensure there is no shortage when customers need it.

As a friendly gesture, I would like to send you a free workout card for the next course. Besides, I am certain that all restrooms and the female locker room will be spotlessly neat and clean. I hope you continue to be a member of our gym.

Best regards,
Lettisha James

Bạn nên chú ý nhận xét về hướng viết thư phản hồi đối với thư phàn nàn ở đoạn số 2 nhé. Cố gắng hơn nữa nhé.

Điểm: 6.5