Time : 2021-07-17 18:27:04
Điểm: 8/10
Dear Pooja Guta,
I am sorry to hear about the accident that you met with our car. And I am writing to answer your requirement of arranging another car for you.
Firstly, I would like to express our appreciation to you for choosing our service. I am so happy to hear that you are satisfied with our service and staff. We always try our best to make every customer satisfied and deserve the title of the top company in this sector.
Anyway, I am so sad to hear that you had an accident when you drove to Kalka station because of a careless driver. Although the bumper and the silence of your car are broken, luckily, you are safe and the other driver must bear all the charges for the damage. Therefore, we do not need to bother much about that car.
Unfortunately, the car is reserved till 14th March. Thus, you want us to give you another car. We understand that and also hope that the rest of your holiday will be fun. According to our company's policy about your case, you can hire another car with a 70 % discount until your car is completely fixed. You can choose one of our available cars at this moment from the Chandigarh office. If you want to see our other cars, please contact us soon.
Yours faithfully,
Adam Smith.

Nhận xét của giáo viên :

Dear Pooja Guta,
I am sorry to hear about the accident that you met had with our car. And I am writing to answer respond to your requirement of arranging another car for you đã dùng your rồi.
Firstly, I would like to express our appreciation to you for choosing our service. I am so happy to hear that you are satisfied with our service and staff. We always try our best to make every customer satisfied and deserve the title of the top company in this sector.
Anyway, I am so sad to hear that you had an accident when you drove to Kalka station because of a careless driver. Although the bumper and the silence of your car are broken dùng quá khứ đơn vì hành động đã xảy ra và hoàn tất trong quá khứ, luckily, you are safe and the other driver must bear all the charges for the damage. Therefore, we do not need to bother much about that car.
Unfortunately dùng từ nối chưa hợp lý, bạn nên bổ sung ý: Tôi đã xác nhận hoặc đã kiểm tra thời hạn thuê xê của bạn, the car is reserved till 14th March. Thus, you want us to give you another car. We understand that and also hope that the rest of your holiday will be funny (tính từ sau tobe) . According to our company's policy about your case, you can hire another car with a 70 % discount until your car is completely fixed. You can choose one of our available cars at this moment from the Chandigarh office. If you want to see hire our other cars, please contact us soon.

 


Nên bổ sung thêm ý: Hy vọng bạn sẽ tiếp tục sử dụng dịch vụ thuê xe của công ty lần sau

 

Yours faithfully,
Adam Smith.

 

Cách giải quyết vấn đề của bạn khá rõ ràng, ý phản hồi tương đối thuyết phục. Tuy nhiên, bạn nên chú ý 1 số chi tiết về thì, từ loại cũng như từ nối khi viết nhé.

 

ĐIểm: 7.5