Time : 2021-07-20 23:50:05
Điểm: 7/10
Dear Mr. Pooja Gupta,

I would like to thank you for believing in our company, using our car rental service and appreciating our attitude. Besides, I regret to hear that you had an accident on your holiday. Honestly, I am extremely worried about your current health. I wonder if you were injured in the accident. I hope you are still safe.

As you know, when you rented our car, we have made a clear contract to come to terms on a particular arrangement including that in case you use the car, if there is any damage due to technical errors or the car is not good, we will repair the damage or replace the car for you and you do not have to pay any fees. In your case, the damaged vehicle was not our fault, so you have to return the vehicle to us in the same condition as it was originally rented.

Based on your request for the replacement vehicle, I am willing to offer you another one. Therefore, to receive another car, you have to bring fully the necessary documents such as your identity card, a copy of the police's accident record and formerly contract of vehicle renting to meet Ms. Jenny to complete the procedure for receiving the car.

Once again, thank you very much for your compliments on our company. Indeed, perfect and professional customer service and customer satisfaction are always our company’s purposes. I hope you will still have a good holiday after all.

Best regards,
Emmie Cheung

Nhận xét của giáo viên :

Dear Mr. Pooja Gupta,

I would like to thank you for believing in our company, using our car rental service and appreciating our attitude. Besides, I regret to hear that you had an accident on your holiday. Honestly, I am extremely worried about your current health. I wonder if you were injured in the accident. I hope you are still safe.

As you know, when you rented our car, we have dùng quá khứ đơn vì hành động này đã xảy ra và hoàn tất trong quá khứ made a clear contract to come to terms on a particular arrangement including that in case you use the car, if there is any damage due to technical errors or the car is not good, we will repair the damage or replace the car for you and you do not have to pay any fees bạn không nên dùng including + mệnh đề danh ngữ, bạn có thể tách ý, dùng từ nối According to the contract, .... In your case, the damaged vehicle was not our fault, so you have to return the vehicle to us in the same condition as it was originally rented. ở đoạn này, bạn nên đề cập đến nguyên nhân của vụ tai nạn là do khách quan, và hy vọng ô tô sẽ được sửa và trả lại đúng thời hạn ngày 14/3

Based on your request for the replacement vehicle, I am willing to offer you another one. Therefore, to receive another car, you have to bring fully the necessary documents such as your identity card, a copy of the police's accident record and formerly contract of vehicle renting to meet Ms. Jenny to complete the procedure for receiving dùng to V chỉ mục đích the car.

Once again, thank you very much for your compliments on our company. Indeed, perfect and professional customer service and customer satisfaction are always our company’s purposes. I hope you will still have a good holiday after all.

Best regards,
Emmie Cheung

Bạn viết bài về ngữ pháp, câu và diễn đạt có rất nhiều tiến bộ. Tuy nhiên, bạn nên chú ý cách dùng including ở đoạn 2 và bổ sung thêm ý để bài viết của bạn phản hồi chi tiết hơn nội dung thư đề bài.

Điểm: 7.5