- Do you remember when you bought it?
- I didn’t
- You didn’t buy the shirt. Who bought it?
- My friend bought it
- Do you remember when your friend bought it?
- She bought it last week

- Ok. Good. Do you have the receipt?
- As a matter of fact, I do
- Let me have the shirt and your receipt please
...Would you like to exchange it for a larger size?
- Can I get cash back instead?
- No, but I can give you store credit
- What is that?
- Well, the shirt was $19 and 99 cents, right?.
- Yeah, that’s right
- Well, I can give you a store coupon, good for $19 and 99 cents or you can exchange the shirt for a larger size
- Ok. I’ll take the coupon
- Ok