- What flight were you on?
- Flight number MA201 from Bangkok
- Yes, your bag should be on carousel 8
- Well, this is where I’ve been waiting
...and it’s not here

- What does you bag look like?
...Can you give me a description?
- Oh, it’s green
- Does it have a name on it?
- Yes, I wrote my name on the label
...It’s Marden Andrew White
- I’ll make a quick call to see if I can find it

- Hello centre, yes, code 17
...Marden Andrew White
...Yes
- Sir, your bag is being held by customs
...You can pick it up there
- Is there a problem?
- I’m sure it’s nothing to worry about
...They’ll explain it to you at the customs hall
...Just follow this corridor, on you left
- OK.Thanks for your help
- You’re welcome

Customs

- Excuse me?
...My suitcase is missing
...and I was told I could collect it here
- Can you identify which bag is yours?
- Yes, it’s this green one here
- What is your name?
- My name is Marden Andrew White
- Ok. This is your bag?
- Yes, of course.

- Is there a problem officer?
- It’s just that our sniffer dog has smelt something in your bag
...I’m afraid I have to ask to open it for me
- Yes, of course.You are welcome to have a look

- This is what our sniffer dog found
...I’m afraid you carried a package of biscuits and the package is split
- Oh, I forgot about those
...They must have been broken during the flight
- Well. I can’t see anything else so you’re free to go
- Thank you
- Goodbye
- Goodbye

Information desk

- You are welcome

- Excuse me. I’m trying to get to the city centre.
... Where do I catch the bus?
- Oh, you can catch the bus just right outside.
...You go through the exit door, take a left, then the bus stop should be right in front of you.
- Ok, thank you.

- And where are you going?
- I’m staying at the Four Seasons hotel.
- Oh that’s near the habour, isn’t it?
- Yes, it is.
- Well, in that case you will get the number 63, the blue bus
...and you leave from the bus station number 2.
- Well, ok. Thank you for your help..
- You are welcome. I hope you enjoy your visit. Good day.
- Good day.