- That sounds great
...how long is your vacation?
- Just one week
...my last day at work is the 26th of July
...and I go back on the 5th of August

- Ok. Here’s our Sydney brochure
...have a look and see if there’s a hotel that you like
- Ah. This one is good. The Four Seasons hotel
...It’s expensive but I’ve been told it’s very nice
- Yes, it’s a very high class hotel
...I’m sure you’ll enjoy your stay there

- Would you like me to make the booking now, sir?
- Yes, please

Giving personal information

- I just need to take some personal information
...what’s your full name?
- Marden Andrew White

- And your address?
- 11 Soy Terracon Klongsan, Bangkok
...and your telephone number ?
- 026249734

- Do your have a daytime number I can call if necessary?
- 027771212
- That's fine.

- Will you be traveling alone, Mr White?
- Yeap, just me
- Ok. You finish work on Friday the 26th

- So shall I try to book your flight for the next day?
- Yes, please and the return flight on Saturday the 3rd of August

Booking a flight

- I just check the availability
- There’s a seat available on the Quartet Airway Flight
...but there's a 3 hour stop over in Singapore

- Is there a direct flight that I can take?
- Yes, Malaysian Airways
...that flight departs at 7 o’clock on Saturday morning
...and arrives at Sydney at 6.30pm local time

- That sounds better but it’s a little longer than I thought
- Well, it’s an eight hour long flight
...don’t forget the time difference
...all the times given are local times
- Oh, yes, that’s right
...they’re 3 hours ahead, aren’t they?
...can I have the details of the return flight?
- Certainly

- That flight departs at 6pm and arrives in Bangkok at 11.15 on that same night
...shall I reserve a seat for you?
- Yes, please

Making a hotel reservation

- Now let’s reserve a room for you at the Four Seasons
...do you want a single or a double room?
- A single room will be fine. Thanks
...will it have the view of the harbor?
- Oh, yes. All rooms have harbor view
...they have a room available
...shall I make the confirmation?
- Yeah, go ahead

- Ok. So now you have a room available at the Four Seasons from Saturday the 27th of July until Saturday the 3rd of August
- That’s great
...can I pay by credit card?
- No problem
- So it is 62000 Bath including your flight
- Here’s my card